Reference

How chumba Handles Your Personal Information

This Privacy Policy explains exactly what information we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and play on our platform — and how we protect it.

Account data protectionPayPal, Venmo, Play+ payment privacyYour right to access or delete dataUS-based account holders coveredCookie and tracking disclosure

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

chumba Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the information needed to verify your identity — name, email address, date of birth, and state of residence — because access to our platform depends on where local law permits it. If you connect a payment method like PayPal

1
or Venmo, we receive a transaction reference and the account identifier your payment provider shares with us; we do not store your full PayPal login credentials or Venmo PIN. Play+ prepaid card numbers are handled by the card issuer under their own security standards, and we
2
only see the transaction status on our end. We also collect gameplay data — which titles you open, session length, and account wallet activity — to keep your account accurate and to detect any unusual activity. Device data such as IP address, browser type, and mobile
3
operating system helps us confirm your region and deliver the right version of the site. None of this information is sold to third-party advertisers. You can request a copy of your stored data or ask us to delete your account at any time by contacting our
4
support team through the channels listed below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Privacy Request Send a written request to our privacy team by email. Include your account email address and the specific data action you are requesting — access, correction, or deletion.

Live Chat in Your Account Open the chat widget from your account dashboard. A support agent can log a formal data request on your behalf and confirm the expected response timeline.

Account Settings Page Some data preferences — like marketing email opt-out and cookie settings — can be managed directly inside your account settings without contacting support at all.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Account Storage

Account credentials and payment references are stored using encryption at rest. Your password is hashed and never stored in plain text — not even our support team can retrieve it.

Cookie and Tracking Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can review and adjust cookie preferences from the settings link in your account.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable law. When you close your account, we begin the deletion process within the timeframe our policy specifies.

No Third-Party Data Sales

We do not sell your personal information to advertisers or data brokers. Payment data shared with PayPal, Venmo, or Play+ is governed by each provider's own privacy terms, not ours.

Privacy Policy Questions Answered

If you have a question about how your data is handled, how to reach us, or what rights you have as a United States account holder, the answers below cover the most common ones. For anything not covered here, use the live chat or email options above.

We collect your name, email, date of birth, and state of residence for identity verification. We also receive transaction references from PayPal, Venmo, or Play+ when you add a payment method.

No. We only receive a transaction reference and account identifier from PayPal or Venmo. Your login credentials and PIN stay entirely within those providers' systems, not ours.

Yes. Email our privacy team or open a request through live chat in your account dashboard. We will confirm receipt and provide your data within the timeframe required by applicable law.

Submit a deletion request by email or live chat. After we verify your identity, we begin the deletion process. Some data may be retained for the period required by law before full removal.

We use session cookies for login continuity and analytics cookies for site performance. You can review and adjust your cookie preferences from the settings link inside your account at any time.

No. We do not sell your personal information. Payment data processed by PayPal, Venmo, or Play+ is subject to each provider's own privacy policy, which is separate from ours.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoNFL Football Live Betting Rules Accountchumba Login

How chumba Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Secure Account Storage

Cookie and Tracking Transparency

Data Retention and Deletion

No Third-Party Data Sales

Privacy Policy Questions Answered

01 What personal information does chumba collect when I open an account?

02 Does chumba store my PayPal or Venmo login credentials?

03 Can I request a copy of the data chumba has on my account?

04 How do I ask chumba to delete my account and personal data?

05 Does chumba use cookies, and can I control them?

06 Is my data shared with advertisers or sold to third parties?

Privacy Policy

Related pages

Related pages